Muslim Commercial Bank announced latest advertisement to join MCB customer service officer jobs,This is opportunity are good in customer dealing and have bachelor degree looking for bank jobs so apply for mcb bank jobs and join customer service officer as careers.MCB is place where you get mutual respect and working family to meet the financial problem.
The wonderful chance for every educated young who are looking job in bank pakistan so Muslim commercial bank within nearest branch so application are invited from mcb bank for the post of customer service officers from across country.
MCB offers competitive salary plans to their employees after joining mcb as careers. Customer service officer is respect full post at mcb candidates who want to join bank in Pakistan can apply on this post the complete details of MCB customer service officer jobs eligibility criteria,salary,skills and jobs duties given at this page read and apply.
|Hiring Bank||Muslim Commercial Bank|
|Place of Posting||Islamabad, Faisalabad, Gujranwala, Karachi, Lahore, Mardan, Multan, Quetta, Rawalpindi, Sargodha, Sialkot, Sukkur, Abbottabad, Attock, Badin, Bahawalnagar, Bahawalpur, Chakwal, Dera Ghazi Khan, Fateh Jang, Gujrat, Jhelum, Jhang, Khuzdar, Kohat, Larkana, Mandi Bahauddin, Mirpur (AJK), Mirpur Khas, Muzaffarabad, Muzaffargarh, Nawabshah, Naushahro Feroze, Okara, Rahimyar Khan, Sahiwal, Sheikhupura, Tobatek Singh, Vehari, Mian Walli, Swat, Makran, FR Peshawar|
|Employment Type||Full Time|
|No. of Posts||Multiple|
|Job Category||Bank Jobs|
|Last Date||31 July 2023|
- Customer Service Officer
- Applicants must have bachelor degree from hec recognize institute
- Male and females both can apply
- Candidate will be able to work full time
- Fresh and 1 year experience holder can apply
- Customer Service Skills
- Customer Satisfaction Management
- Customer Interaction Management
- Customer Relationship Management
MCB Customer Service Officer Job Duties:
- To consistently meet high standards of services for external and internal customers by ensuring process standardization, timely resolution, inculcation of a customer centric culture and strong operational controls in accordance with the Bank’s regulations
- Interacting with customers at the branch reception / inquiring the purpose of visit and route the customers to the relevant desk accordingly to provide efficient services.
- Adherence to Service Protocols , Service Management
- Program and Service Indicators Monitoring to achieve organization’s prime objective regarding ultimate customer satisfaction.
- Resolving / replying to the queries of the customers, maintain the customer complaints log book, continuous follow-ups and re-directing the customer to the concerned department for resolution of queries to ensure the customer leaves the branch with utmost satisfaction.
- Responsible to introduce potential New to Bank accounts. Also provide proper guidance & support regarding procedures and requirements for activation of dormant accounts.
- Responsible to cross-sell consumer products offered by the bank as per the target sheet.
- To assist in maintaining the audit rating of the branch and liaise with all stakeholders to resolve highlighted audit objections / observations within specified TAT
How to Apply?
- Interested candidates submit online application at mcb careers page using this link: https://www.mcb.com.pk/careers/visit-our-job-board
- Candidates with IT skills and a diploma from the Institute of Bankers of
- Only short-listed candidates will be intimated through Calls / SMS/e-mail for interviews.
- Please keep visiting your email Inbox for further updates.
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